I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. Neither one is in the wrong legally. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. So from what I am seeing, either way, Convergent can legally have it on your report. I decided to call Sprint today. Thank you for visiting Convergent Outsourcing to make a payment on your account. I ended up paying the entire balance through sprint in order to get account removed. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. I was a month to month plan. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. And lastly, seek counsel from a consumer protection attorney for a free consultation. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. They are billing me for something I've never had from them. The consumer can also call and request a copy to be sent to their physical address or their email. SCAM! Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. I disputed the claim and was told they would confirm with the company before any further actions took place. Make sure they're going to recall the debt. Work with Sprint directly if they still own the debt. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. We sent you several validation notices. Lots 81-82 Street C Maryland Residents: This agency is licensed as NMLS ID # 930053. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. To obtain this information, its best to contact the applicable credit bureau instead. It doesn't erase the existence of the debt. Dorado, PR 00646, Metro Office Park I don't dispute that I ever had a Sprint account. Improving your credit takes time, but its worth it. We appreciate the opportunity to respond to your concerns. strict standards for business conduct. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. Press J to jump to the feed. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. This company is horrible. Offers may be subject to change without notice. Read More . After I paid, I they say I don't have acc. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. In business since 1950, Convergent is one of Americas leading collections agencies. It may not be copied without the written permission of Ripoff Report. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. Convergent Outsourcing does not accept payment in exchange for credit deletion. Phone calls must be made during "reasonable hours" only. I have sent numerous validation letters and no response! If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. Our content is intended to be used for general information purposes only. Advertisers above have met our Paying off a debt marks the debt as paid off. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. The more complaints are filed by consumers, the more likely they will be investigated for fraud. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. Have anyone dealt with sprint/ convergent outsourcing in the past? Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. If so how did you proceed? Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. They told me that I am in debt to Sprint for over $300 He said he was looking for Teresa **. They are supposed to do that when it's paid. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. Wait. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. They are so good at disguising themselves they even have an official looking form. General statment of, "according to sprints policy we cannot delete it. I also called convergent and they only collecting on sprint behalf. How did you get in contact with them i need to pay something off but cant reach them. The posting time indicated is Arizona local time. We understand that collections is often an emotional and overwhelming process. If you have an account with us, we're here to help! After reading discussions on this forum, I spoke with Sprint and paid them directly. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. Originating in 1950, its current headquarters are in Renton, Washington. |, Check your search kayConvergent Outsourcing, Inc. Who's crazy enough to start this website? I confirmed with T-Mobile that my account is 0. This is the best way to manage and repair your business reputation. Convergent Outsourcing does not buy or own your debt. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. This is one of the reasons I love the forum, helpful recent experiences. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. I owed a bill to Sprint which I paid to Sprint. FAQ. It will pass in time. I pay for that service through Frontier Communications who by the way ** me up from the onset. If a CA buys a debt they can report as if they were the OC. It was easy and if you've been harassed by them you need to do this. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. Legally they've followed to the letter of the law. Even if someone you speak to says no, try someone else or on another day. bureaus (they were only reporting to two). Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. One of our team members will walk you through the payment process and answer any questions you may have. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. - Send one more email to executive office asking nicely again to have it deleted. One of our team members will walk you through the payment process and answer any questions you may have. I paid them in full. OC and CA are in no way required to delete. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. IF they said yes, it would be deleted, confirm with them again after paying. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. Watch to learn more! Your credit score will be affected by this Company. Press J to jump to the feed. I suspect the contract was hidden in the purchase of the I pad. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. Oaks, Pennsylvania, Convergent Outsourcing Inc get me to pay $277.36 for a outstanding bill Renton Washington, galaxy asset purchasing Convergent outsourcing,inc saying I owe $6,020.64 Renton Washington, CONVERGENT Outsourcing, INC ACT HOLDING Montgomery Alabama, Convergent Outsourcing Inc. Convergent outsourcing False collection notice Re: PayPal account Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Attempting to collect on a false debt Renton Washington, Convergent Outsourcing Inc. ATERSO01 as return address This notice is being sent to you by a collection agency. Note: I recorded both Sprint phone conversations. They wont respond to anything but complaints saying they have validated it which is a complete lie. New comments cannot be posted and votes cannot be cast. 2 years later they are contacting me saying I owe them money. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. Rude! It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. 7 calle 1, Suite 204 Or, should I try to handle it through Sprint (since they own the debt). Why do these companies have such power to impact your credit so easily. Copyright 1997-2023 Ripoff Report. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. Caller I.D. Convergent Outsourcing is not a scam. Do I need to get them to prove what I owe? Maybe a pay for delete will help me save some money. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. They need to be investigated for fraud!!! Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Companies across the United States contact us to help them recover debts. Doubt they will remove it. The original creditor is Sprint (cell phone company). FTC's website on credit. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. They sent my acc. I had a Spring sent to ERC. Many companies featured on Money advertise with us. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. Convergent Outsourcing Sprint bill . North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. How To Remove Items From Your Credit Report, How To Boost Your Credit Card Approval Odds. She will most likely say she will check with another department and get back to you. Convergent Outsourcing, Inc. is a debt collection agency. Please call us at 1-800-444-8485. They said they didnt do that when clearly they did because it is listed as paid on my credit report. 11/30/2022 3:48 PM. Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. But we can send a letter out showing settled. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Further information is available in our FICO Data Privacy Policy. The agent asked some questions, and at first I thought I was talking with someone from Sprint. They say Im past due in the amount of,$1,613.85. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. Press question mark to learn the rest of the keyboard shortcuts. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. Email. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. My secondary goal is to get this removed ASAP. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? I never signed a contract). I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Ok, I may be wrong and others can chime in and correct it. Create an account to follow your favorite communities and start taking part in conversations. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. If push comes to shove and you need to take legal action, its your word against the agencys. Deletions are a courtesy and some do it. Convergent Outsourcing/Sprint Help Hi all. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Also make sure to file a complaint with your state attorney generals office. Copyright 1997-2023, Ripoff Report. They should be able to see whether there was or not and whether you need to deal with sprint. That's if they're reporting. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. The phone number (mine) is unlisted, private. I have never purchased anything from this company and am not familiar with this billing. Within 48 hours it was on my credit report dropping me almost 20 points. I would even consider pay for delete in full. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. ConsumerAffairs is not a government agency. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. Bryan Sankey's Phone Number and Email Last Update. I called the Federal Bureau of Consumer Protection and filed a report. Consumers want to see how a business took care of business. Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. Enjoy reading our tips and recommendations. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Sprint Trainer at Convergent Outsourcing . All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. However, there may be instances where credit reporting agencies take a few weeks to provide updates. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Look at all the reviews. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. :'(. Except when it drops off the credit report. Convergent Outsourcing is one of America's leading collection agencies. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. How do I get them to delete their reporting. Tell us has your experience with this business or person been good? This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. They stop taking the money out of my account and listed it as a paid debt on my credit report. says who it is but nobody is ever on the other end of the line. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. We sincerely hope this represents a satisfactory resolution to your concerns. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. geez that hurt but the future right? As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. If this is the case, consider contacting a professional credit repair company. Apparently it's some kind of credit card or something. You can enter your email address to have a copy of the chat transcript emailed to you. I want it removed entirely. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. They are a scam. I paid them a lump sum to settle the account. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. We also do not buy debts - the debt that you may owe is still owned by the original creditor. We have been in business since 1950 and are a longtime member of ACA International. Don't dispute again, it will come back validated. Companies across the United States contact us to help them recover debts. It's a scam to collect money from people who pay what they owe. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. It was founded in 1950 and currently has about 2,300 employees across 12 offices. Hence, the persistent phone calls and emails. Create an account to follow your favorite communities and start taking part in conversations. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. My ultimate goal is to get the collection account off of my credit reports. Payment FAQs How do I find my account number? It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. Therefore, its important to request debt verification ASAP. I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. All rights reserved. Just updating my progress with Convergent. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. How do I setup a payment plan? So I called the number listed he ask for last 4 of my SS# and address. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. You also are directed to manage your account at midlandcreditonline.com. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. I called Sprint to get some information on the account. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. It is on my credit report now. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Some dont. Its location on this page may change next time you visit. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. I've slowly over the past few years been getting some negative information removed from my credit report. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! Sorry to hear. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. If that means pay in full, so be it. Hello all. I don't believe that I owe what Sprint claims that I owe. SAVE THE CHAT! Corporate Advocacy Program: How to repair your business reputation. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. Shortly after paying it off they noted on my credit report that the debt was cleared.