Board basis descriptions: Please note that the accommodations advertised on our website will be described as follows: Additional persons staying in your twin or double room as part of your booking:As a third or fourth person sharing a room will occupy existing beds or use an extra bed (which may be of camp bed style or a sofa bed) placed in a double/twin room, conditions may be cramped. We recommend that you recheck your flight times between 1 and 3 days prior to travelling. Non-availability of the Service for any reason will result in no cash equivalent or entitlement by any person to any benefit, monetary or otherwise. We explain the complaints procedure in our guide to complaining about your package holiday company. 23-28 days Your original deposit shall not be refunded. Private transfers for the main will be in a taxi but on occasion a people carrier or minibus may be used. If the special assistance needs (including use of guide dogs) of customers on the same flight or transport or in the same accommodation, resorts or services create conflicting health issues, we reserve the right to decide how the conflict shall be resolved. Hand baggage allowance: You are permitted one small piece of hand baggage of not more than 10kg and dimensions not in excess of 56x45x25cm. We will accept responsibility for the travel services making up your "package" as an organiser under the Package Travel and Linked Travel Arrangements Regulation 2018 as set out below. Compensation for cancellation or significant change Where any customers on a booking are under 18 years old and are not related to any customers on the booking who are 18 or over, each must produce a signed letter of parental consent at departure. Aircraft and flight time changes: In accordance with EU Regulation 2111/2005 (or UK law equivalent) we are required to advise you of the actual carrier operating your flight. Cruise arrangements: By their nature, cruises often depend for their maximum enjoyment upon the ship reacting to the prevailing conditions throughout the duration of the cruise. Where we are unable to accommodate such requests, we will offer you a full cancellation at no cost, or alternative accommodation. We may cancel the Payment Plan if: By notifying us through the "Manage My Booking" section of our website or calling our Pre-Travel Services team, you may cancel your Payment Plan at any time without charge. unavoidable and extraordinary circumstance(s)" means a situation beyond our (or our suppliers) control the consequences of which could not have been avoided even if all reasonable measures had been taken. However this may not always be possible due to local restrictions. (g) Changing your holiday - If you change your holiday then, in addition to the terms set out in clause 5 above, you will be obliged to pay the new price of the new holiday (less any deposit) and the amendment fees per person in place at that time if you change from: Customers can purchase a policy on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. Your holiday cost includes the APC sum which is the amount which we are required to pay to the Air Travel Trust Fund as part of the ATOL Protection Contribution. ABTA, 14. Other guests: There is a possibility you will be disturbed by noise from less considerate groups, so please bear this in mind when choosing your resort and accommodation. You must not allow additional people to stay in your accommodation that are not included on your holiday booking. You can book car hire as part of the package holiday (for example if you purchase a Jet2villas product, or purchase car hire at the point of booking your package holiday), or you can book car hire after your original package holiday booking. (d) You may submit a claim to Jet2.com on behalf of other members of the same party. Jet2.com may request evidence that the legal guardian has authority to submit a claim on the customers behalf. Jet 2 has cancelled my flight. If the services in question which caused the claim or complaint complied with the local laws and regulations applicable to those services at that time, the services shall be treated as having been properly provided. Free Child Places (f) Cancellation - If you cancel your holiday there will be a 60 charge payable in respect of the child, in addition to any charges set out in clause 5 above. We are not liable if you do not possess the travel and/or other documents needed for your journey or have not obeyed all relevant requirements concerning entry into and/or departure from a country, and we assume no responsibility to you if we check your travel documents. Yes, you can amend your booking. Please note, your belongings are taken on holiday at your own risk; neither we nor the hotelier or villa provider are responsible for any loss, theft or damage that occurs to your money, valuables or other personal effects during your time away. If you do not present yourself for your outbound flight, we will treat this as a cancellation by you and we will cancel all of your travel arrangements (including but not limited to your transfers, accommodation, and inbound flight where applicable) and you will not be entitled to any refund or compensation. Please note that you are responsible for all breakages in your accommodation and in the unlikely event of damage occurring, please notify us promptly so that we can ensure future guests are not prejudiced. does gopuff accept ebt cards. bicycles, tennis bag & racquets, may be carried for a discretionary charge strictly subject to prior agreement. You must pay any costs we incur, if the difficulty is your fault. Cancelling your flights. Some Jet2holidays packages, including City Breaks, provide no checked-in baggage allowance, but instead customers can purchase checked-in baggage of up to 3 bags to a maximum allowance of 66kg (22kg per bag). You can select your preferred seats from the time of booking up until check-in. Please be aware that we have been instructed by the UK government to put additional security measures in place on all our flights from Turkey, to the UK. of days before you departure we receive your written cancellation or we cancel as mentioned above. Whilst we have no control over such work, as a responsible tour operator, it is important to us that you are aware of any significant building/refurbishment work that may be going on during your stay. Transfer / Car Hire Problems why do you want to work for jet2 Self Catering no meals are included in the cost of your holiday, but you will be provided with catering facilities in your accommodation to cook light meals. Cots must be registered at the time of booking. 20. Advice on service and amenity variations during 'peak' and 'off-peak' seasons: Most of the destinations we feature/advertise are available all year round, however some do have quieter off peak periods when you can enjoy the resort or city being less crowded and more personal attention from colleagues. If a claim is pursued and subsequently found to be dishonest, this is a criminal matter and details will be passed to the relevant authorities. Jet2.com'sTerms and Conditions include, but are not limited to rules and limits on liability for personal injury or death, rules and limits on liability for checked and unchecked baggage and the availability of an excess valuation charge, restrictions on claims (including time limits for filing a claim and bringing an action against the airline, rights of the airline to change terms of the contract of carriage, rules on reconfirmation of reservations, check-in and boarding times, the right to refuse carriage, rules and restrictions applying to provision and operation of the Resort Flight Check-In Service,limits on liability for delay or failure to perform a service (including schedule changes, substitution of alternate airlines or aircraft and re-routing), and your rights under the EC regulations and the Montreal Convention 1999. Factors which can affect accommodation standards (cleanliness, insects, etc. Our friendly Customer Helpers have received training on hidden disabilities and if you or a member of your party has any special requirements, please contact our Special Assistance team before travel. Jet2holidays, Jet2Villas,Jet2CityBreaks, Indulgent Escapes and VIBE by Jet2holidaysare trading names of Jet2holidays Limited. Republic of Ireland: Please note, if you are a resident of the Republic of Ireland and have booked a Package withJet2holidaysany insolvency protection required by law will be provided through a Financial Failure Insurance Policy arranged by International Passenger Protection Limited. a) The contractual terms and conditions of the companies that provide the transportation for your travel arrangements (including Jet2.com). Special dietary requirements: Meals, if included, are based on table dhte menus, or a buffet system unless specified otherwise. This contract is made on the terms of these terms and conditions, which are governed by English Law and are subject to the exclusive jurisdiction of the English Courts. Health and medical advice:Health facilities, hygiene and disease risks vary worldwide. You may also have the rights provided in the final paragraph of clause 8. Flights Local charges: Some facilities at your accommodation may be payable locally. Further information can also be obtained from the Commission for Aviation Regulation, 3rd Floor, 6 Earlsfort Terrace, Dublin 2, Phone: 01 661700 www.aviationreg.ie. Scuba diving - ensure that you allow at least 24 hours between your last dive and flying or travelling to altitude (over 1,000 feet). Not every Half Board Plus or Full Board Plus package will offer the same additional service(s). Only redeemable on flight only bookings made directly with Jet2.com and not any bookings made with Jet2holidays. However, please note that this may not always be possible. If you want to cancel your holiday, you can do so at any time. IMPORTANT: COVID-19. As most of our prices are based on at least 2 adults sharing, if there are fewer adults sharing the room than the number specified on the website, supplements will have to be paid. 30% of holiday cost* or the deposit if more. Essential Holiday Information. The time of flight departures and arrivals, and the duration of flights, are not guaranteed due to operational, commercial, security, safety, medical or health reasons, travel restrictions, any reason connected to COVID-19, either directly or indirectly, or because of unusual or unforeseen and/or extraordinary circumstances, which could not have been avoided by us taking reasonable measures. Twin Rooms a room with two single beds. If we cancel your holiday for any of these reasons, we will refund any money paid for the holiday, except for any amendment fees to the card which was used to purchase the holiday. When you set up your Payment Plan, you may choose the amount of the deposit and so, if you choose a higher deposit than the minimum (as set out in clause 3(b)), the total amount of the Prepayments will be reduced accordingly. To seeJet2.com'sTerms and Conditions, go towww.Jet2.comand click Terms and Conditions at the foot of the home page. General refurbishment at these establishments is necessary to maintain standards but if we are informed of such work, we will endeavour to notify you of any activity as soon as possible, however near to your departure this may be. Special offers in the brochure and on the website are subject to availability and Jet2holidays reserve the right to withdraw them at any time. Shout, make a fuss and make people aware that you feel threatened. If your holiday is cancelled for this reason, you will not be entitled to a refund or any compensation. Alcohol and drugs - alcohol can make you less alert and less in control, so take it easy; never accept drinks from strangers or from anyone you dont completely trust; try to keep your drink with you at all times; nominate someone to watch your drinks, especially if youre leaving your friends to go to the toilet; dont share or exchange drinks; be aware of how much youve had to drink and remember alcohol is dehydrating, so drink plenty of water; avoid using recreational drugs, as theyre likely to be illegal in your holiday destination. Discover more than 30 of Europes most-exciting cities. ian thomas drummer heart attack; poeme sur l'enfance malheureuse. If you're travelling with Jet2, you can transfer your ticket to someone else. If you have concerns speak to reception, or tell your representative or tour operator. The deposit is 60 per person, for adults and children. Since we incur costs in cancelling your travel arrangements, you will be required to pay cancellation charges. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. - Leave the building and allow time for the gas to disperse. The Service is not available for hand luggage. cancelling one person off a holiday jet2. You can let us know at any time if you no longer want to receive emails by clicking here. For the freedom of your own space and the perks of a package holiday, choose Jet2Villas. Jet2.com opens for business on 11th December 2002. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. The lead name must be 18 or over to make a booking with us and has to travel with us if all other customers on the booking are under 18. The following items are prohibited from being taken into any aircraft cabin as hand baggage; toys/replica guns, plastic catapults, knives (regardless of length of blade), razor blades, scissors, trade tools, darts, metal cutlery, hypodermic syringes, knitting needles, snooker/pool cues, sports bats, self heating drinks/food, cigarette lighters, firearms, or any other item that, in the opinion of Jet2.com, could be used to endanger the aircraft or any of its passengers. Our safe travel requirements may change, and the latest version on the date of your holiday will apply. Please check your email and password are correct. No compensation is payable for insignificant changes to your holiday. Your holiday contract Your specific passport, visa and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. Location may also vary from hotels grounds and busy resorts to rural locations. (i) Free Child places cannot be combined with any other promotions or offers, unless otherwise stated. If you have paid a half board supplement, it may be possible at some establishments to ask for a credit from the table dhte dinner to be used against a meal in an la carte restaurant (within the same accommodation). . rubber lined swimming trunks). How we grade accommodation:All the accommodation featured on our website and in our brochure has been carefully chosen to ensure that you are able to get the very best out of your holiday. Please note that adding sports equipment to your booking will mean an extra cost on your transfer. 2.3K Posts. Customers can purchase a policy from Jet2holidays on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. Please read these terms and conditions carefully. 5. This can be confirmed to you on request. cancelling one person off a holiday jet2. Please contact our Pre-Travel Services team to discuss, so you are aware of any extra charges. In the event of a faecal accident in or around the pool, please report it immediately; this will assist in ensuring the highest levels of pool hygiene; shower before entering the pool; dont swim (or allow children to swim) if suffering from an upset stomach; a period of 48 hours should be left before entering the pool following a period of stomach related illness; dont change nappies at poolside; wash hands thoroughly after using the toilet and changing nappies; young children and babies must wear appropriate swim wear (e.g. www.jet2holidays.com/contact-us or call +44 (0) 333 300 0737. If your complaint is not resolved locally, you must follow this up within 28 days of your return home by writing to either (a) our Customer Service team at: Customer Service, Jet2holidays, PO Box 284, Leeds, LS11 1GE; or (b) your travel agent giving your booking reference and all other relevant information. Car Hire Written notification from the lead name on the booking or your travel agent on your behalf must be received at our offices. Re: Can I cancel one person off my holiday. Check-in time for flights: Passengers are required to check in a minimum of 2 hours prior to the scheduled departure time of the flight. This may include a decision to change course and, if necessary, to alter the cruise itinerary. 13. The price of your holiday:The basic holiday cost includes the following: the cost of your holiday accommodation; return flight from the UK to your overseas airport; all current airport taxes, including the Air Passenger Duty (APD); coach transfers between the resort airport and your accommodation if stated or car hire if stated for villa products; baggage allowance (if any) as confirmed on your Flight Voucher; payment to the Air Travel Trust Fund as part of the ATOL Protection Contribution ('the APC Sum'); aviation insurance and security charge; and any VAT chargeable (if applicable) on all holidays to countries within the EU. Please note that Villas will not have storage space to hold luggage temporarily prior to the specified check-in time nor after the specified check-out time. In all claims of whatever nature we will not be liable where the alleged loss or damage results from any of the following: i. the fault of the person affected or any members of their party; or what are club seats at td garden. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. Passport, visa and immigration requirements and foreign office advice 14 May 2020 at 11:39AM edited 14 May 2020 at 11:40AM. You are entitled to make one name change per booking where you will have to pay only an administration fee of 35 per person, per one way flight. We make no promises, representations or warranties about any resort services featured on our website. You will be responsible for the payment of any charges for medical treatment and/or drugs provided on board. Please check your car on collection and in the event of any damage, please report this to the car hire provider immediately so this can be rectified. Both you and the new traveller will be responsible for paying all costs we incur in making the transfer. Also, please note that excursions to religious sites, churches and temples will often have strict dress code policies (e.g. And Jet2.com was ranked fifth in the list of the Top 10 Airlines in the World. Where the driver is outside the age range of 25 70, additional charges may apply. (ii) a holiday with no Free Child availability to one with Free Child availability. You must comply with our safe travel requirements (as set out here: www.jet2holidays.com/safe-travel), including the requirement for you and your travel party to wear a facemask in the airport, on your flight and your transfers where this is applicable. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. (h) Where we change your holiday no compensation is provided for Free Child places. Please read the arrival instructions on your local private transfer voucher carefully so that you can find your transport easily and start your holiday as soon as possible. Family Rooms - typically the same as the double and twin rooms and may not be larger. Where using our brochure you will be advised at the time of booking of the availability of the holiday that you wish to book. Whilst many Western European destinations currently have no compulsory inoculation requirements, advice about destinations can change. You get return flights, accommodation and 22kg baggage included in your ATOL-protected package. The advice on the FCDO website can change so check regularly for updates about your specific holiday destination. For example, free Wi-Fi may only be available in the hotel lobby. Sorry, we were unable to log you in. the date on which the Balance would normally be due in full). Smoking is not permitted in rooms or on balconies. Using a taxi or minicab - never accept a lift from an unlicensed taxi, a stranger or someone you dont completely trust; try to share a taxi with a friend; if youre calling a taxi from a public place, try not to let people overhear your name or details of where youre staying; always sit in the back of the car and if you chat to the driver dont give them any personal details. If we cancel your holiday 3. Unless otherwise stated, a compact car is included in the price of your villa holiday. The amount of each Prepayment in your Payment Plan may not always be the same but, before confirming the Payment Plan, you may view the date and amount of each Prepayment and decide whether to proceed. In order to qualify for this insurance policy, you must be under the age of 76 at the time of purchase and be a resident of the United Kingdom. 1.10. Say hello to the Jet2 app! Once your holiday has been confirmed we will accept responsibility for it in accordance with these conditions as an Organiser under the Package Travel and Linked Travel Arrangements Regulations 2018. We have negotiated some good deals for single travellers, however please note the standard and location of these single rooms is not always as good as that of twin/double rooms, even when you pay the single supplement. Limited rainfall can put further pressure on their provision. Room occupancies will be shown for individual properties and may vary in each destination. Our trophy cabinet's full to the brim after our sister company, Jet2.com, scooped five awards at the Tripadvisor Travellers' Choice Awards 2020!Jet2.com won Best Airline - UK and Best Low-Cost Airline - Europe - and that's four years in a row!